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Privacy policy

PRIVACY POLICY

  1. DEFINITION OF PERSONAL INFORMATION

For the purposes of this Policy, “Personal Information” is defined as any information that relates to a natural person and allows that person to be identified.

  1. COMPLIANCE

The French Cooking Academy is referred to in this document as “the business”, and is hereby define as being the registered Australian business operating under the ABN number 95 754 714 776. The Business undertakes by this Policy to comply with the requirements set out in the Privacy Act 1988 (Privacy Act) with respect to the collection, retention, use and disclosure of your Personal Information.

  1. CONSENT

By using the Websites and submitting Personal Information to the Business and its agents in the course of such use, you agree that we may collect, use and disclose such Personal Information in accordance with this Policy, the privacy preferences you have made known to us and as permitted or required by law.

Except as expressly otherwise authorized by law, we will not use or share your Personal Information with anyone except as described in this Policy.

  1. COLLECTION OF PERSONAL INFORMATION

In certain circumstances, the Business may ask you to provide some Personal Information, for example, when you register on the Website either via www.thefrenchcookingacademy.com or via www.thefrenchcookingacademy.com.au, participate in a contest or write comments on the Website. You are always free to provide or not to provide any Personal Information. If you refuse to provide Personal Information, you will nevertheless still have access to most parts of the Website. However, you will not be able to access the parts that require you to provide such Personal Information.

The Personal Information you provide will be used mainly for the following purposes, in addition to the purposes expressly indicated at the time you provided them:

  1. Help the Business ensure the relevance of the Websites by adapting the content to your personal needs;
  2. Help the Business evaluate and improve the Website;
  3. Optimize your client experience when you use the Website;
  4. Complete a transaction you undertook through the Website;
  5. Proceed to open a User Account and identify yourself afterwards;
  6. Identify you to the User Content you contributed on the Websites;
  7. Inform you of all facts or events which may be of interest to you;
  8. Allow to target your preferences and interests in order to provide you with advertisements that may be of interest to you;
  9. Register you, upon your request, to our mailing list, contests and promotions;
  10. Allow you to take advantage of all features and services offered through the Website;
  11. Allow you to receive notifications, updates, alerts and other communications from us relating to the Website.

The Personal Information we may collect through your use of the Website are, inter alia, the following:

  1. complete name;
  2. physical address;
  3. email address;
  4. gender;
  5. phone number;
  6. birthday;
  7. IP address.

 

  1. COMMUNICATION OF PERSONAL INFORMATION TO THIRD PARTIES

The “Business” may share Personal Information with third parties when it is necessary to do so in order to offer you the services you expect and to which you are entitled. Although the “Business” cannot be held liable therefor, it will take reasonable steps to ensure that the Personal Information shared with third parties is kept in a manner that complies with this Policy.

Hence, please note that we may disclose Personal Information to the following persons in the following circumstances:

(a) Disclosure to Service Providers

We may disclose your Personal Information to other companies that provide services to us or on our behalf. We will only provide to those companies the information they need to deliver the service; they are prohibited from using that information for any other purpose.

The Business may share, certain Personal Information with service providers in the following circumstances:

  • For the display of targeted ads on the Websites or within the products offered by the Business, as, for example, the newsletters.

 (b) Disclosure in the Event of a Sale

The Business may be involved in the sale or transfer of some or all of its business. As part of that sale or transfer, the Business may disclose your Personal Information to the acquiring organization, but will require the acquiring organization to agree to protect the privacy of your Personal Information in a manner that is consistent with this Policy.

(c) Law Enforcement and Legal Disclosure

The Business may disclose your Personal Information to a government agency that has asserted its lawful authority to obtain the information or where the Business has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to the Business’ legal counsel.

 

  1. Browsing INFORMATIOn

Browsing information is used, among other things, to measure the interest and the use made by the Internet users of certain parts of the Website and the Subscription Section as well as the effectiveness of certain promotion programs administered by or on behalf of the Business. Said information cannot identify you; rather, it is statistical data with respect to the dwell time, pages visited, the order in which the pages were visited, etc.

  1. DATA RETENTION

The Business undertakes to keep on record your Personal Information only for the time required to fulfil the purposes identified herein, and as long as your User Account exists.

When a User Account is closed, part of the Personal Information related to this User Account or the client may remain in our file. This Policy applies to Personal Information of former users and clients, and we take the same care and precautions regarding the Personal Information of former users and clients as for our current users and clients.

Furthermore, the Business may preserve Personal Information related to a given User Account or former client even after a User Account has been closed or a transaction initiated through the Websites has been successfully completed, if necessary, in order (i) to comply with any legal obligations, (ii) resolve disputes, (iii) prevent fraud and abuse, or (iv) to enforce this Policy or our General Terms.

  1. ACCESS TO YOUR PERSONAL INFORMATION

Personal Information is available only to employees and members of the organization who need it to perform their work.

  1. ACCESS TO YOUR FILE

At all times, you can request the Business to provide you with any Personal Information we have concerning you and, if applicable, inquire whether any of your Personal Information has been disclosed to third parties (your “File”). Please note that access to your File is free of charge. However, a reasonable fee may apply if you require the transcription, reproduction or transmission of your File. We will inform you in advance of these fees, if any.

  1. ACCURACY OF PERSONAL INFORMATION

The Personal Information you disclose to the Business should be as complete, accurate and up-to-date as possible.

You may, at any time, have your File edited to correct inaccurate or incomplete Personal Information and to have information that is outdated or not justified by the purposes provided herein deleted from your File. You can do so by updating the Personal Information found in your User Account or by contacting us.

 

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

  1. AMENDMENT

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you do not agree with one or more of the amendments to the Policy, you must then cease all use of the Websites and, if applicable, close your User Account. Continuing to use the Websites or not closing your User Account after the Business has published the changes will constitute your acceptance of the amendments to the Policy.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information you can contact us by email at thefrenchcookingacademy@gmail.com

 

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About Stephane

About Stephane

Hi, I’m Stephane. Self-taught cook, You Tube creator and a passionate French culinary instructor.

Five years ago, I set out to master the art of French cooking from my kitchen. I have spent thousands of hours studying and practicing the techniques taught in the most exclusive culinary schools in France and from classics like Escoffier’s Guide Culinaire.
My mission is to make learning to cook French cuisine accessible and easy for the home cook. My unique approach to teaching the secrets of French cuisine has accumulated over 16 million views online and forged a community of cooking enthusiasts across the globe.

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